Services We Offer

Claims Services

Claim Registration
We manage complete and accurate registrations within the Compensation Fund’s Claim Management System, ensuring prompt communication of claim numbers and required documentation.


Claim Consideration (Adjudication) Assistance
Ensuring requirements are met and keeping employers updated on the claim status.


Preliminary Claim Evaluation
Reviewing claims for completeness and accuracy before submission to the Compensation Fund, minimising delays and rejections across various claim types, which includes:
• Temporary Total Disablement (Section 47)
• Permanent Disablement (Section 49)
• Fatal Claims (Section 54)
• Occupational Diseases (Section 65)

Consultation and Guidance
We offer expert advice on the claims process, ensuring compliance and providing customised reporting to highlight trends and recommendations for improvement.


Ongoing Support
Compensation Connect provides continuous updates on legislative changes, facilitates direct liaison with medical service providers, and manages all documentation efficiently.

Claims Services

Claim Registration
We manage complete and accurate registrations within the Compensation Fund’s Claim Management System, ensuring prompt communication of claim numbers and required documentation.


Claim Consideration (Adjudication) Assistance
Ensuring requirements are met and keeping employers updated on the claim status.


Preliminary Claim Evaluation
Reviewing claims for completeness and accuracy before submission to the Compensation Fund, minimising delays and rejections across various claim types, which includes:
• Temporary Total Disablement (Section 47)
• Permanent Disablement (Section 49)
• Fatal Claims (Section 54)
• Occupational Diseases (Section 65)

Consultation and Guidance
We offer expert advice on the claims process, ensuring compliance and providing customised reporting to highlight trends and recommendations for improvement.


Ongoing Support
Compensation Connect provides continuous updates on legislative changes, facilitates direct liaison with medical service providers, and manages all documentation efficiently.

Healthcare Provider Services

Healthcare Provider Registration
Asist with registration of Healthcare Provider and submission of banking details to the Compensation Fund to ensure direct payments to Healthcare Provider.

Validation of Medical Invoices
Ensuring adherence to government gazettes, billing regulations, and coding requirements to prevent short payments or rejected accounts.

Validation of Medical Reports
Verifying medical reports to ensure correctness and compliance.

Uploading Medical Reports
Managing the uploading of all medical reports on the Claims Management system CompEasy

Medical Invoice Submission
Facilitating the submission of medical invoices via the Claims Management system.

Re-Opening and Pre-Authorisation Support
Assisting with the re-opening of claims and pre-authorisations to streamline medical service provision.

Healthcare Provider Services

Healthcare Provider Registration
Asist with registration of Healthcare Provider and submission of banking details to the Compensation Fund to ensure direct payments to Healthcare Provider.

Validation of Medical Invoices
Ensuring adherence to government gazettes, billing regulations, and coding requirements to prevent short payments or rejected accounts.

Validation of Medical Reports
Verifying medical reports to ensure correctness and compliance.

Uploading Medical Reports
Managing the uploading of all medical reports on the Claims Management system CompEasy

Medical Invoice Submission
Facilitating the submission of medical invoices via the Claims Management system.

Re-Opening and Pre-Authorisation Support
Assisting with the re-opening of claims and pre-authorisations to streamline medical service provision.